Don’t get Green With Envy, get Even!

Are your competitors making you green with envy and you want to get even? Competition in business has never been greater. With the rise of the internet and mobile phones, the world is smaller than ever as technology gives people access to information on all sorts of...

The Customer is Always Right, Sometimes

For years we have been told that “the customer is always right”, like some kind of service mantra that we must repeat to ourselves during a situation when clearly they are not. As a blanket approach to customer service, it’s not exactly the worst advice. But it just...

Why Does Accounting Software Make Life So Hard?

Business accounting software in the main is basic arithmetic, add a little here, subtract a little there, balance to zero, and you’re pretty much sorted. If only it were that simple in practice when applied to the accounting and bookkeeping industry as a whole. What...