# How to correct an STP submission using the wrong payment type

KB96

### Overview

There are generally two reasons why an employee’s STP submission may not be showing the correct information:

1. The Payment type (STP2) specified for the pay item is incorrect on the Pay items form
2. You have paid someone an incorrect pay item (e.g. paid them a car allowance when it should have been a phone allowance)

### How to fix

#### If the Payment type on the pay item is incorrect

1. Go to the Pay item (Payroll > Setup > Pay item)
2. Edit and change the Payment type
3. Ensure that the change is applicable to anyone who will have used this Pay item
4. Only do this if the Pay item is not in the correct position, don’t do it just because someone was paid the wrong pay item otherwise it will affect every other user’s Payment type where this pay item has been referenced

#### If you have paid someone an incorrect pay item

1. Create a special Pay run
2. Set the date as the end of the financial year in which the mistake was made
3. Remove all Pay items from the Pay run for the person
4. Add the incorrect Pay item and make the quantity negative
5. Add the correct Pay item and make the quantity positive
6. The net pay should be 0 as it will have swapped these values around
7. Update and apply pay run
8. Re-lodge Single Touch Payroll (STP)

### Did you find this article helpful?

If this article is missing information, ambiguous, or didn’t give you clear instructions, let us know and we will make it better! Please email us and quote the KB# in the top left of this article to let us know why it didn’t help you out and we will point you in the direction of additional information.

Last updated 23/12/21