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When PDF reports are generated within Accentis, they are generated according to the dimensions of the current printer you have selected. This is the method used for all PDF generation, both inside and outside of Accentis.
As PDFs come in all shapes and sizes, your computer’s PDF Printer takes the settings of your default physical printer to determine the page size of the PDF. However, this is not very helpful when generating reports if your default printer is set to a page size other than A4 – such as a label printer.
If you generate a report within Accentis and find that the created PDF or preview has, for example, 50 pages instead of the expected 1, it is likely that your computer’s PDF printer has defaulted to the wrong page size.