# Returned goods reasons

Returned goods reasons allow you to define reasons describing why items have been returned.

Features

- An unlimited number of returned goods reasons can be defined in the system

Returned goods reasons form

Module: Accounts receivable

Category: Returned goods reasons

Activation: Main > Accounts receivable > Setup > Returned goods reasons

Form style: Single instance, SODA

Special actions available for users with Administrator permissions:

- Change the User ID of the Entered by field of memos.
- Edit memos entered by other users.

Database rules:

- A returned goods reason cannot be deleted if it is referenced by any of the following:
  - Returned goods

Field definitions

Returned good reasons list

Reference: List, Read-only

Information is under review for a new version and will be updated soon.

Returned goods reason

Reference: Text(30), Mandatory

Information is under review for a new version and will be updated soon.

Customer no longer requires the item and a credit has been requested

Reference: Yes/no

Information is under review for a new version and will be updated soon.

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