# Why is it slow to bring up a print dialogue box?

KB431

### Overview

Occasionally, you may find that printing reports or opening the Printers manager (Users > Printers) causes your system to freeze for several minutes before displaying the Print Dialogue box.

This can be due to an excessive number of printer definitions in the Windows Registry.

Accentis will contact each of these devices in preparation for any one of them being selected, which results in a “not responding” status until every device is ready to print. If some of these connections are stale, this can take quite some time.