# How do I keep track of overpayments to Suppliers?

KB448

### Overview

If you have overpaid a Supplier, the most frequent course of action is for the Supplier to keep the excess payment, and use it as a credit against your account – the same as you would do if a Customer overpays you. Alternatively, they may refund you the excess.

However, both of these actions will still result in a Payment with a higher value than the Supplier invoice. If you then try to allocate the full payment amount to the invoice, you will receive an error, and Accentis will not allow you to continue.

This is because Accentis will not allow you to overpay an invoice unless configured to do so in your Accounts payable tab. The process of how to allow overpayments of Supplier invoices is outlined below.

### Process

1. Within your Accounts Payable System Preferences, tick Enable auto-allocation of prepayments/overpayments.

1. Edit your Payment, allocate the Supplier invoice, and click Update.

The Payment will now be allocated to the Supplier invoice, a prepayment debit entry Supplier invoice will be created, and the excess (overpayment) from the Payment will be allocated to this debit invoice. This prepayment/overpayment will now show up in your Supplier invoice listing and you will be able to reconcile your accounts.

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Last edit 28/02/24