# Frequently Asked Questions: General ledger

How do I reset the position of the Account Reconciliation divider?

Why can’t I add new Manual Journals to a prior year database?

Why can't I find a transaction on my account reconciliation?

Why can't I find my payment on the account reconciliation?

Why can't I journal directly to the Trade Debtors group account?

Why do my leave balances not reconcile with the General Ledger balance?

Why is my account reconciliation still “out” even though every transaction for the period has been ticked off?

Why is my profit and loss report not showing what I expect?

Why is my BAS income not the same as my profit and loss income figure?

Last edit: 29/07/2026