# Repair

Repairs are a way to track and account for parts used when Items are being repaired. For a manufacturing operation, items are repaired either internally during testing or are returned for repair by customers. In each case, a database of symptoms and problems, along with the parts and labour that is used to repair the item is essential.

Features

- A repair can be assigned to a Job
- A repair can be flagged as repaired under warranty
- Parts automatically removed form stock and accounted for at their current cost
- Total cost of repair is calculated
- Provides a historical record of failures along with the symptoms and repair report
- Can be performed in a two-phase process: entered and then repaired
- Pop up notifications available for Items

Repair form

Module: Manufacturing

Category: Repairs

Activation: Main > Manufacturing > Repair

Form style: Multiple instance, WYSIWYS, SODA

Special actions available for users with Administrator permissions:

- Edit the Parts account field.
- Change the User ID of the Entered by field of memos.
- Edit memos entered by other users.

Database rules:

- A Repair cannot have a Repair date that is outside the range of the Extended financial year
- A Repair cannot be deleted or set to <NOT REPAIRED> if it has been repaired and the Repair date is outside the range of the Extended financial year or before the Journal lock date
- There must be sufficient Items in stock of any parts used for the specified warehouse

Field definitions
Main
Set as Repaired

Reference: button

Information is under review for a new version and will be updated soon.

General tab

Repair #

Reference: number, mandatory, read-only, WYSIWYS

This number uniquely identifies a Repair. The Repair # is automatically generated by the system after the first update and cannot be changed for the life of the Repair.

If a Repair is deleted, its Repair # will never be used again for another Repair.

Date

Reference: date, mandatory, QuickList, WYSIWYS

This is the date on which the Repair was entered and can be any valid date.

Item code

Reference: text(30), mandatory, AutoComplete, QuickList, WYSIWYS

This is the item code of the item being repaired. This must represent a valid item code, but you can type the first few letters of the code and activate the QuickList (by clicking on the button or pressing the QuickList Hot Key).

While the item code usually represents a kit item, it does not have to be a kit.

Item description

Reference: text, read-only

This is the item description of the item being repaired.

Serial #

Reference: text(25), WYSIWYS

This is the serial number of the item being repaired and is used only for reference purposes. It does not have to represent a serial number produced by Accentis Enterprise.

This item was manufactured on Work Order #

Reference: number, QuickList, WYSIWYS

This is the original Work order number on which the item being repaired was manufactured, if any. Items being repaired are usually marked with a manufacturing code indicating the Batch or Work order number.

If entered, this number must represent the Work order number of a Work order that produced the item being repaired.

Job code

Reference: number, AutoComplete, QuickList, WYSIWYS

This is the Job to which this Repair relates, if any. If a Job code is specified here, it must be valid. You can use the button to select from a list of Job codes.

To have a job code automatically created and assigned when creating a new repair, leave the job field empty and ensure that you have an 'Auto-created job prefix' field specified in the Manufacturing preferences. For this process to be successful, you must also have a job group called 'Repairs' available.

Job name

Reference: text, read-only

Information is under review for a new version and will be updated soon.

Returned goods #

Reference: number, read-only, QuickList, WYSIWYS

This represents the Returned goods number relating to this repair, if any. This enables tracking of the Repair back to a return from a customer.

Invoice #

Reference: number, QuickList, WYSIWYS

This represents the Returned goods number relating to this repair, if any. This enables tracking of the Repair back to a return from a customer.

Customer code

Reference: Number, Read-only

Information is under review for a new version and will be updated soon.

Customer name

Reference: text, read-only

This is the Debtor name associated with the Returned goods number entered, if any.

Problems / Symptoms

Reference: memo, expandable, WYSIWYS

This field describes the problems or symptoms relating to the item being repaired. You can put as much text here as you like, and generally the more the better.

Technical details

Reference: memo, expandable, WYSIWYS

Information is under review for a new version and will be updated soon.

Status / Report tab

Repair status

Reference: select from list, mandatory, WYSIWYS

This is the current status of the repair.

If this field is set to <NOT REPAIRED> then the item is not considered to be repaired yet and the parts list and repair date will not be valid or available.

Repaired by

Reference: select from list, mandatory, HotEdit, WYSIWYS

This is the user name of the user who repaired the item.

Date

Reference: date, mandatory, QuickList, WYSIWYS

This is the date on which the item was actually repaired. This date is only available / valid when a valid user has been selected in the Repaired by field.

This date is used for the Inventory and General ledger transactions when there are parts in the Parts list. As such, this date must be a valid date that is within the current extended Financial year.

Repair type

Reference: Select from list, WYSIWYS, mandatory

This field specifies the type of repair that was performed. Options are Warranty, Non-warranty and Internal.

Parts account

Reference: account, mandatory, QuickList

This is the General ledger account that is updated with the value of the parts used for the Repair.

Inventory costs

Reference: currency, read-only

Information is under review for a new version and will be updated soon.

Non-inventory expenses

Reference: currency, read-only

These are costs allocated to the Repair Job code from transactions relating to a Non-stock item. For example, buying subcontract labour to help with a repair.

Labour costs

Reference: currency, read-only

Information is under review for a new version and will be updated soon.

Total costs

Reference: currency, read-only

Information is under review for a new version and will be updated soon.

Type of fault

Reference: select from list, HotEdit, WYSIWYS

Information is under review for a new version and will be updated soon.

Cause of fault

Reference: select from list, HotEdit, WYSIWYS

Information is under review for a new version and will be updated soon.

Summary

Reference: memo, expandable, WYSIWYS

Information is under review for a new version and will be updated soon.

Technical details

Reference: memo, expandable, WYSIWYS

Information is under review for a new version and will be updated soon.

Parts used tab

Parts warehouse

Reference: select from list, mandatory, HotEdit, WYSIWYS

This is the Warehouse from which the parts in the Parts list will be taken when the Repair is updated. There must be sufficient quantities in stock in this Warehouse of all parts used to be able to update the Repair.

Repair lines

Reference: List

Information is under review for a new version and will be updated soon.

Ln

Reference: number, read-only

This is a unique number that is represents this line of the parts list. It is allocated automatically, cannot be changed and is used purely as a reference.

Item code

Reference: text(30), AutoComplete, QuickList, WYSIWYS

This is the item code of a part that was used in the Repair. This must represent a valid item code, but you can type the first few letters of the code and activate the QuickList by pressing the QuickList Hot Key.

You can have duplicate item codes in the Parts list. To remove a line from the Parts list, delete its item code.

Item description

Reference: text, read-only

This is the description of the item code for this line of the Parts list.

Quantity

Reference: quantity, WYSIWYS

This is the quantity of the specified Items used for the Repair. When the Repair is updated, there must be a sufficient quantity in stock for the specified warehouse of this item to be able to proceed.

Cost

Reference: currency, read-only

This is the current average cost of the item for this line at the time the Repair was updated for the specified warehouse.

Total

Reference: currency, read-only

Information is under review for a new version and will be updated soon.

Total cost

Reference: currency, read-only

This is the cost per item multiplied by the item quantity for the line.

Action menu
Create invoice for this repair

Reference: menu

When creating a Sales invoice from a Repair, notes will be added to the internal comment field stating the repair from which the Invoice was created.

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