# Can I put a POS invoice "on hold"?

KB581.htm

## Overview

When serving a point of sale customer, you may need to put the POS invoice on hold so you can return to it later without losing the information you’ve already entered.

You can do this in Accentis Enterprise by tendering the POS invoice to the customer’s account.

## Tendering a POS invoice to a customer account

When you add or edit a POS invoice, you will be prompted to enter the Payment method and Amount tendered for the sale. The invoice can only be saved if the amount you enter is greater than or equal to the invoice Total.

Instead of selecting Cash, Card, or Cheque as the payment method (which creates a POS Receipt and flags the invoice as paid), select Account and set the amount tendered equal to the Sales amount. Once you select OK, the invoice will be saved while remaining unpaid.

When you want to return to the sale, simply edit the invoice and set the correct payment method.

It’s important to note that even when you put a POS invoice “on hold” the goods are still removed from stock, so you should set any physical goods aside to prevent them from being used elsewhere.

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Last edit: 11/05/2026