How to allocate a prepayment against a sales order using an existing credit invoice
KB67
A Customer has an overpayment or pre-payment credit sitting on their account, and you would like to allocate this credit as a prepayment against a new Sales order:
- Enter prepayment receipt against the Sales Order just like normal for the amount they want to pay off
- Make the Receive into account a suspense account so that it does not appear in the P & L
- Enter a receipt for the original credit, putting negative amount at the top
- Make the Receive into account the same as above
- This will take the suspense account back to zero and clear out the original credit
The reason we can’t put $0 at the top is because the prepayment checks only look at the value of the receipt, not the way it was allocated, so tricky allocations will cause a problem.