A Receive return is the means by which goods form a Purchase Order are returned to a Supplier (Creditor) after initially receiving them through a Receive. A receive return is used to return goods to a supplier where you don’t want to get them back again, such as an incorrect order, over-order or accidental double-up. If you want to return goods to the supplier but you want the correct goods back again (such as returning damaged goods or an incorrect supply), then use a normal Receive record but with negative line quantities: this indicates a reversal of a Receive and will put the items back on backorder. If the lines you are trying to enter as negatives do not show up on the Receive, then click on the button at the bottom right “Show all lines ”. This will cause all lines for the purchase order to be displayed even if they have already been fully received.