Manage Your business With better Software

The best way to manage your business is to take a step back every now and then to see what is performing, and what may be under-performing. The last thing you want is to assume everything is running along smoothly, only to get stuck with a situation you couldn’t...

The Customer is Always Right, Sometimes

For years we have been told that “the customer is always right”, like some kind of service mantra that we must repeat to ourselves during a situation when clearly they are not. As a blanket approach to customer service, it’s not exactly the worst advice. But it just...

7 Business Changes That Can Add Real Value

What are some business changes that you can make to help you add real value in areas that need it? Value-adding to your business can bring so many benefits, not just to help your business grow, but also for your employees as well. The 7 changes we’ll talk about are:...

How to Keep Your Employees Happy at Work

Are your employees happy at work, and are you doing everything you can to ensure that they’re getting the best benefit of working for you? This isn’t about money, but are you giving them the right tools for their job so they don’t stress about coming to...