Why can't I approve a Purchase order that is below my limit?

KB566.htm

Overview

Accentis Enterprise allows you to set limits for the maximum value of a Purchase order that a user can approve. These limits can either be set for specific users, using their P/O auth. limit, or for all non-admin users in the database, using the Purchase order limit for non admin users.

If you find that you are unable to approve a Purchase order, even though it is below your limit, you may be attempting to approve a Purchase order that uses a foreign currency that is more valuable than your local currency.

Purchase order is in a foreign currency

The P/O auth. limit and Purchase order limit for non admin users fields are always set in respect of your database’s local currency. Purchase order values, however, are always in the relevant supplier’s Currency. If the supplier uses a foreign currency, the Purchase order total will be converted to your local currency before being compared to the purchase order limit.

This means that if the foreign currency happens to be worth more than your local currency (i.e. the Exchange rate is less than 1), this may cause the Purchase order total to exceed your purchase order limit.

For example, say your database’s local currency is Australian dollars (AUD), and you are attempting to approve a Purchase order worth €9000 EUR. If your database’s Exchange rate for Euros (EUR) is set so that 0.6 EUR = 1 AUD, your purchase order limit will need to be $15000 AUD or greater.

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Last edit: 01/04/2026