Frequently Asked Questions: Payroll

Does Accentis Enterprise automatically work out how much pro-rata Long Service Leave (LSL) is payable on termination?

Why are pay run bonuses taxed so high?

Why can't I see any data in my Human resource list?

Why can't I set a Pay item as "Allow use in timesheets"?

What do I do if my employees are telling me that they are not "tax ready"?

Why do some employees show with a negative age?

Why do pay items disappear from an employee's pay item list after adding them?

Why does it say my tax scales are out of date?

Why is the Superannuation for an employee not calculating correctly?

What are the 2-character Country codes available for Working Holiday Makers (WHM), Inbound Assignees to Australia (IAA), and Foreign Employment Income (FEI) income types?

Last edit: 01/09/2026