How CRM can be your Secret Weapon as a Business Tool

Customer Relationship Management, or CRM, is a vital component of any successful business strategy. Think about the last time you were a customer and contacted a business looking for information or advice. Did you just fill out a form on their website, tick a box...

Lead Management Is Just To Suck People In

So what does Lead Management really mean, and do you really need it? The short answer to if you need it or not is most probably Yes. As for what it means, well that’s a little bit of a longer answer. Lead Management is not just to suck people in, actually, it’s not to...

The Real Features You Should Look for in CRM Software

Customer Relationship Management, or CRM for short, is not just a sales tool, but an extremely useful tool for businesses to foster and grow business relationships. A good CRM will be something that all staff use for each interaction with a customer or client,...