What is CRM software? CRM software is the abbreviation of the business term Customer Relationship Management software. What was once the domain of address books full of contacts is now a complete suite of features to help give you insights on your customers. It’s...
CRM or CMS Software We’ve mentioned in a previous article about how to harness the power of CRM software. We’ve also talked about why the customer isn’t always right, but that’s OK too! Accentis Enterprise contains features that help you...
The Customer Is Always Right… If you work in any sort of industry where you interact with customers, you’ve most likely heard that idiom. It’s been drilled into service industry workers for as long as there have been customers. Forever! It’s a...
Power of CRM Software The power of CRM software is in the records that it keeps. It’s easy to think that CRM software helps your business make more money. I mean, that’s why we’re in the game isn’t it? But think about this: CRM means Customer Relationship Management....
What is an ERP System for Small Business? You’ve managed to avoid it for so long, but now it’s time to implement an ERP System for your small business. Apart from going to Google and typing in “Small business ERP system”, what exactly are you looking for? As with...