The Customer Is Not Always Right

The Customer Is Always Right… If you work in any sort of industry where you interact with customers, you’ve most likely heard that idiom. It’s been drilled into service industry workers for as long as there have been customers. Forever! It’s a...

Harness the Power of CRM Software

CRM Software It’s easy to think that CRM software helps your business make more money. I mean, that’s why we’re in the game isn’t it? But think about this: CRM means Customer Relationship Management. Let’s consider those words: Customer, Relationship and Management....

How to Keep Your Employees Happy at Work

Are your employees happy at work, and are you doing everything you can to ensure that they’re getting the best benefit of working for you? This isn’t about money, but are you giving them the right tools for their job so they don’t stress about coming to...