The Customer Is Not Always Right

The Customer Is Always Right… If you work in any sort of industry where you interact with customers, you’ve most likely heard that idiom. It’s been drilled into service industry workers for as long as there have been customers. Forever! It’s a...

Single Touch Payroll (STP) Definitive Guide

Single Touch Payroll (STP) Guide Single Touch Payroll, also sometimes known as One Touch Payroll in Australia, has been slowly introduced to the business sector over the last couple of years. Initially businesses with 20 employees or more were mandated to start using...

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