What is Supply Chain Management (SCM)

Business, ERP, SCM

Supply Chain Management Definition Supply Chain Management (SCM) is the side of the business that supply goods and services. These supplies are to end-of-line customers in the chain. SCM handles logistics, purchase order management and quotations for supply....

CMS or CRM Customer Software

Business, CRM, ERP

CRM or CMS Software We’ve mentioned in a previous article about how to harness the power of CRM software. We’ve also talked about why the customer isn’t always right, but that’s OK too! Accentis Enterprise contains features that help you...

The Customer Is Not Always Right

CRM, ERP

The Customer Is Always Right… If you work in any sort of industry where you interact with customers, you’ve most likely heard that idiom. It’s been drilled into service industry workers for as long as there have been customers. Forever! It’s a...