What is Supply Chain Management (SCM)

Supply Chain Management Definition Supply Chain Management (SCM) is the side of the business that supply goods and services. These supplies are to end-of-line customers in the chain. SCM handles logistics, purchase order management and quotations for supply....

The Customer Is Not Always Right

The Customer Is Always Right… If you work in any sort of industry where you interact with customers, you’ve most likely heard that idiom. It’s been drilled into service industry workers for as long as there have been customers. Forever! It’s a...

Harness the Power of CRM Software

Power of CRM Software The power of CRM software is in the records that it keeps. It’s easy to think that CRM software helps your business make more money. I mean, that’s why we’re in the game isn’t it? But think about this: CRM means Customer Relationship Management....